Our company has built a well-structured, diversified one-stop after-sales service system to ensure the continuous and stable operation of Xispek equipment. We provide both standardized service packages and customized exclusive solutions to meet the operational requirements of different customers.

Our professional technical team offers full-cycle technical consultation and proposal recommendations, delivering robust technical support throughout equipment inspection, routine maintenance and complete overhaul. We also design systematic professional training courses for production line operators, equipping them with practical commissioning, preventive maintenance and other professional know-how to guarantee long-term stable and efficient production. We are able to develop individualized solutions tailored to specific working conditions. For existing production lines, we supply overall line optimization and upgrading services to renovate legacy systems and help production lines achieve higher quality and efficiency.
Supported by our global service network, our technical service team delivers end-to-end one-stop professional services. Our dedicated, rigorously trained service engineers respond promptly to resolve complex vision inspection faults and ease your daily operational burden.
All our products are equipped with the XispVision® intelligent platform featuring remote diagnosis. Even without on-site engineers, parameter adjustment, fault troubleshooting and maintenance can be rapidly completed online remotely.

Timely & Efficient On-site Service

We employ well-trained service engineers. We guarantee a response within 2 hours upon your request, and our engineers can arrive at your factory within 24 hours for most regions in Chinese mainland.

Scheduled Inspection

We follow a standardized regular inspection & follow-up mechanism to prevent inefficient equipment operation caused by inadequate on-site maintenance, so as to guarantee uninterrupted production.

Spare Parts

We supply high-quality spare parts to sustain long-term stable operation of your equipment.

Maintenance & Upgrade

Backed by extensive project expertise, we customize targeted solutions to match your unique requirements. Our full-line optimization solutions enable you to upgrade legacy systems with cutting-edge technologies and boost production line efficiency.

Remote Support

Our seasoned engineers deliver professional remote technical support. Powered by the XispVision® system, commissioning and software maintenance can be executed via remote diagnosis without engineers being on site.